🏢 loanDepot
📍 Remote · Remote
💰 Competitive salary
⏰ full-time
Headquarters: Remote Description Position at loanDepot Position Summary: Responsible for handling inbound and outbound calls in a customer-facing role. Provides quality customer service while working through payment collection efforts on loans up to 45 days past due. Reviews and resolves in-depth servicing issues, research, and escalations not limited to escrow, payment discrepancies and loss mitigation. Responsibilities: Responsible for fully understanding all GSE, HUD/VA/USDA guidelines for re...
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